Warranty Information

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Warranty Details

Arrow Sewing Furniture Warranty (Sewing Cabinets)

Arrow Companies, LLC. (Arrow) provides limited warranty coverage to the original purchaser of this product against defects in materials or workmanship of Arrow furniture components for a period of ten years from the date of purchase. As used in this Warranty, “defect” means imperfections in components which substantially impair the utility of the product. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Arrow Sewing Furniture Warranty (Tables)

Arrow Companies, LLC. (Arrow) provides a limited warranty coverage to the original purchaser of this product against defects in materials or workmanship of Arrow furniture components for a period of three years from the date of purchase. As used in this Warranty, “defect” means imperfections in components which substantially impair the utility of the product. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Arrow Sewing Furniture Warranty (Chairs)

Arrow Companies, LLC. (Arrow) provides a limited warranty coverage to the original purchaser of this product against defects in materials or workmanship of Arrow furniture components for a period of one year from the date of purchase. As used in this Warranty, “defect” means imperfections in components which substantially impair the utility of the product. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Kangaroo Sewing Furniture Warranty

Arrow Companies, LLC. (Arrow) provides limited lifetime warranty coverage to the original purchaser of this product against defects in materials or workmanship of Kangaroo furniture components. As used in this Warranty, “defect” means imperfections in components which substantially impair the utility of the product. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Where do I register my product?

Please visit our Register Your Product page.

How To Get Service

Contact Us

Simply contact Arrow at 1-800-533-7347 or [email protected] When you request warranty service, you must also present proof of purchase documentation, which includes the date of purchase (detailed receipt), and photos of the product. Arrow Companies, LLC will replace any defective part (at its sole option), excluding labor. Replacement parts will be warranted for only the remaining period of the original Warranty.

Replacement Parts

Replacement parts will be shipped freight prepaid on any initial warranty claim during first year of Warranty only. Warranty applies only to defects confirmed by Arrow Companies, LLC and will be replaced or repaired at Arrow’s option. In the event parts are no longer available for a warranty claim, customer may receive a brand new cabinet at a price equal to 60% off the MSRP of a current comparable model.

Cabinet Care

Cleaning

To remove marks and enhance the surface, wipe over with a general-purpose cleaner

Caution
  • Do not use ammonia-based cleaning agents
  • Do not use harsh chemicals or abrasive cleaners
  • The surface can be wiped with a damp cloth but should be dried quickly

Still Have Questions?


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